|Place of Origin:||Guangzhou|
|Model Number:||SX-QTK171 QMS|
|Minimum Order Quantity:||1 set|
|Packaging Details:||Standard Export Packing Cartons with Foam and other protection material|
|Delivery Time:||7 work days|
|Payment Terms:||T/T, Western Union|
|Supply Ability:||500 set per month|
|Name:||Queue Management System||Language:||English/Arabic/French/Russian.etc Multiple Language Supported|
|Function:||Queue Management,Smart Queuing Tickets Printer||Material:||Cold Rolled Steel|
|Warranty:||1 Free Year||Printer:||Epson 80mm Thermal Printer|
|Usage:||QUEUE MANAGEMENT||Touch Screen:||IR Touch Panel|
|Os:||Windows XP / Windows 7||Power Supply:||110-240V 50HZ/60HZ|
|Type:||Wired / Wireless|
IR Touch Queue Management System,
CE Token Dispensing Queue Management System,
Ticket Dispensing Queue Management System
WHAT IS QUEUE MANAGEMENT?
A Queue Management system is used to intelligently manage customer flows, it will help you to improve your service, to organize your store and to know your business.
Shangxu Queue Management System is a computer appliance with an embedded web-server that operates your Queue Management. Our system based on Windows version. This solution has a simple plug and play configuration and it allows you to create modular configurations of players through a Master and Slave architecture.
COMPONENTS - EXPLAINED
Our Queue Management System includes:
2.A Ticket Dispenser
The installation is very simple with the automatic detection system over TCP/IP networks. Q-Better has buttons (up to 8 services) and touchscreen ticket dispensers (unlimited number of services).
3.A QM PAD that is a control console to service counters. This system allows you to call, cancel and pause the tickets and to get statistics about the service.
How does it work?
a)Customer selects a service in the ticket dispenser.
b)The ticket can have your company’s name and logo, selected service, ticket number, etc.
c)Customers look at the screens in the waiting area where your products and services are promoted.
d)A sound and a visual signal is played when a new customer is called
e)Ticket number appears on the central or lcd showing the customer’s desk/cashier number.
f)The customer is served, and the employee calls a new client with the software terminal.
Accessories Of Queue Management System
Unlimited number of services
| 17’’ IR touch screen
| Custom text
| TCP/IP interface
| 80mm thermal printer, cutter, presenter
| Inbuilt Industrial PC
| Inbuilt amplifier and 2 speaker for calling announcement
|Cabinet||All in one cold steel cabinet|
|LCD Display||17” LCD Display with resolution of 1280*1024|
|Touch Screen||17” IR Touch Screen|
|Thermal Printer||80mm Epson Thermal Printer with auto cutter|
|Speaker||Inbuilt amplifier and 2 speakers|
Statistics and Dashboard
In the Dashboard you can access real time information in graphs and tables, such as:
| Waiting time and time of serving;
| Answered tickets, waiting tickets, canceled tickets, etc.
Statistics - This system provides metrics and statistics that allow the optimization of human resources and the analysis of the clients:
| Per waiting periods and time of serving;
| Per tickets answered, paused, canceled, rerouted and waiting.
You can check this statistics:
| Daily and between date ranges;
| Per service, operator and desk;
| Comparative graphics.
You can access the Statistics of your queue management system any time and anywhere remotely. The data in both chart and table format and can also be exported to XLS format.
Contact Person: Cherish