Increased Customer Satisfaction and Sales By Advanced Token Queue Management System Solution
Queue Management Systems
The Queue management system solution priority for all service oriented organizations in ensuring the first class services to their valuable and respectable customers. Several industries like banking, airlines, government services divisions, hospital, clinics, insurance companies, restaurants, hotels, retail and any others front counters services industry have been fast deploying Queue management system solutions for the customer services enhancement.
We provide most advanced Queue management system in the world, constantly upgrade to meet future demand of the customer.Queue Management System is all about managing your flow from the point customer enter and until finishing their transaction. We can make a real difference in the way your customers wait and ensure about to improve your customer service & business productivity. The level of service and efficiency has increased with the use of Queue Management System, resulting in an increased customer satisfaction.
What we can do for you?
- We will help you to increase your sales, productivity, and reduce costing.
- Queue Management System will help your organization to reduce customer waiting time and make better customer transaction.
- Queue Management System will generate data about your customer behave & how staff has serves them. It will help you to improve your customer flow & business standard.
To Management at Branch Level and HQ:
- Improved image of your service.
- Enhance sales through effective dissemination of product information
- Improved productivity
To Operational Staff:
- Less stress caused by better work flow
- Enhanced performance with independent assessment of productivity
To the Customers:
- Assured of service on a first come first served basis
- Personal and confidential service
- Active waiting, customer could be reading while waiting
- Effective and friendly service from the more productive staff
- Secure, comfortable and efficient environment
- Able to select branch with least waiting time
17” Ticket Dispenser Unit Model SX-QTK171
This is the main function unit in the Queue Management System, where customer comes in and gets a ticket according to the service category that they wish to serve.
17” Touch Ticket Dispenser
- Free Standing modern brushed cold steel cabinet,
- LCD Display Panel: 17-inch Industrial SAMSUNG LCD display with resolution 1024*768 brightness
- Touch Screen:17 inch dust explosion-proof IR touch screen ,with resolution of 4096x4096
- Inbuilt EPSON 80 mm Thermal printer with auto cutter
- Inbuilt PC
Configuration(Processor & hardware):
Intel Atom Dual Core 1.99Ghz processor
2G DDR3 Memory Card,4 USB Port;2*RS232 port ,500G Hard Disk
Inbuilt speaker and amplifier
OS:WINDOWS XP/7 supported
- Ethernet Port:10/100 Ethernet port RJ45,Internet Access available
- Multilingual available.Any language can support,English,French,Arabic,Romania,Greece,Thai,French,Italian,Russia,Malaysia and etc local language also can support
- Ticket,Background,Color and etc can be customize
- Sub-Menu interface also available
- Power Supply: AC220V±10% 50HZ
Generally A complete Queue Management System comprise by below Items:
1.Ticket Dispenser for customer token a ticket with queue number
2.LED Counter Display for hang near the counter for display the current calling number for indicate the customer
3.Calling Pad used for counter staff for calling the ticket number,along with the calling voice in multiple language for indicate the customer
4.LED Main Display will put in waiting room for showing the centralized queue number from all counters