Shangxu Queue Management System is the state of the art customer management system, incorporating advanced embedded system technologies. It features a sophisticated Queue Processor equipped with multiple software and peripheral functions, as well as new LCD touch screen device.The system also offers a suite of software functions to provide a more comprehensive customer management solution.
- The new system is drastically improved with the incorporation of :
Integrated Design
The Queue Processor integrates the functions performed by several devices into one. This approach offers several significant advantages: cost savings on hardware,software and maintenance, reduce energy usage and space utilization.
- Full Web Solutions System monitoring, reporting and control are performed over the web browser and software installation on client PC is not needed.
- Auto Optimization Automatic and dynamic configuration on counter services help to optimize counter performance and minimize customers’ waiting time.
- Customer Feedback feedbacks are integrated, using questionnaires on interactive customer terminals. Customer rating information is accessible in real time.
Wireless Technology helps to minimize cabling and thus installation costs. It also comes in handy when it is impossible to lay cable, especially on existing site.
Features
- Integrated multifunction Queue Processor
- Integrated customer feedback solution
- Realtime reports and can export to excel and print it out
- Wireless support
- Unlimited services
- Alphanumeric ticket number
- Multilanguage support
- Automatic service optimization
- Dashboard status views
- Queue prediction
- Branch-headquaters network support
Technical Specification for Queue System Ticket Machine
•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language • Customizable
| Cabinet | All in one cold steel cabinet |
| LCD Display | 17” LCD Display with resolution of 1280*1024 |
| Touch Screen | 17” IR Touch Screen |
| Thermal Printer | 80mm Epson Thermal Printer with auto cutter |
| PC Configuration |
CPU: Intel 2.41Ghz 2G DDR3 500G HDD 6 USB port Windows 7 /Windows 10 OS |
| Speaker | Inbuilt amplifier and 2 speakers |
| Power Supply | 110V-240V |
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Queue Management System |
1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable |
Queue Management System Software
| Unicode Queue Machine Software | |
| Item | Function |
| 1. Queue Controller System Program | Control the whole system |
| 2. QueuePlatform software | Custom set up the queue machine |
| 3. Ticket Issuer Software | take a queue number ticket and can customize the background picture and button picture and can design the button position and etc |
| 4. Queue Report System Software | give out enough useful reports and can export to excel format and print out |
