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Self Service Kiosk Queue Management System With Thermal Printer

Self Service Kiosk Queue Management System With Thermal Printer

  • Self Service Kiosk Queue Management System With Thermal Printer
  • Self Service Kiosk Queue Management System With Thermal Printer
Self Service Kiosk Queue Management System With Thermal Printer
Product Details:
Place of Origin: Guangzhou
Brand Name: ShangXu
Certification: CE certificate
Model Number: SX-QMS 17 Series
Payment & Shipping Terms:
Minimum Order Quantity: 1 set
Packaging Details: Standard Export Packing Cartons with Foam and other protection material
Delivery Time: 7 work days
Payment Terms: T/T, Western Union
Supply Ability: 500 set per month
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Detailed Product Description
Name: Queue Management System Language: English/Arabic/French/Russian.etc Multiple Language Supported
Function: Queue Management,Smart Queuing Tickets Printer Material: Cold Rolled Steel
Warranty: 1 Free Year Printer: Epson 80mm Thermal Printer
Usage: QUEUE MANAGEMENT Touch Screen: IR Touch Panel
Os: Windows XP / Windows 7 Power Supply: 110-240V 50HZ/60HZ
Type: Wired / Wireless
High Light:

Self Service Kiosk Queue Management System


Thermal Printer Kiosk Queue Management System


Self Service Kiosk Management System


2020 new queuing ticket dispenser bank queuing system self service cash register kiosk



Manage & Minimize Queues with Improved Efficiency & Better Customer Service






It is a known fact that the ultimate result of a poor service and unsatisfied customers is loss of profits. Every customer wants the maximum attention, regardless of the number of other customers waiting to be served. Customers crowded at a counter become frustrated and soon create a stressful environment.


Instead of waiting in lines, closely behind one another, and with no privacy at all, your customers can spend the waiting time on their own choice. Each customer takes a ticket with a queue number and is free to decide where to wait and what to do. Your customer remains comfortable during waiting and serving time, leaves satisfied and remains your customer.


User friendly software keeps a record of the number of customer served, average waiting and serving time, customer rating of your service quality and stores them in its database for your further analysis to help you planning your resources better.



Shangxu’s queue management systems help in increasing service efficiency, decreasing average wait times and adding advertising and promotional opportunities right into the queue.


Our state of art queue management systems are easy to install, simple to operate, that enhance the customer experience at key touch points. Customers hate to queue. Excessive waiting lines is a major cause of dissatisfaction across major sectors including Grocery stores and supermarkets, High street retailers, Banks, Theme parks.


Shangxu provides standard as well as customized queuing solutions to cater to diverse queuing problems faced by different organizations.




  • PC based Controlling & Monitoring Software can be accessed in real time or offline from any computer or network
  • Generates various reports for performance analysis to provide better services to your customers
  • Valuable reporting of activities such as customers served by each staff so far, average time taken to serve customers, number of customers waiting at each counter, etc


Queue Server Software will be installed in the touch screen kiosk for printing tickets.

Generates user customizable reports in the forms of graphs, and tables.

Types of reports:

  • Division of Customers on Counters, No. of customers server in a period of time, Overall Load Factor, Average Waiting Hours, No. of Customers served by each service group, served by each service staff, ones abandoning the queue, What is the average customer waiting time and the No. of customers satisfied with the service delivered.
  • These reports are then sorted by service category,counters, staff, days, weeks, months, years and further such classifications.
  • Specification for touch screen queuing ticket machine SX-QTK171
    Cabinet  All in one cold steel cabinet
    LCD Display 17” SAMSUNG LCD Display with resolution of 1280*1024
    Touch Screen 17” IR Touch Screen
    Thermal Printer

    80mm Epson Thermal Printer with auto cutter

    Ticket Include (Time, Date, Ticket No., Number of Waiting Ticket, Service Name & Type, Counter Number ,your company logo and other advertising text ...).

    PC Configuration

    CPU: Intel 2.41Ghz

    2G DDR3,500G HDD,6 USB port

    Windows 7 OS installed

    Speaker Inbuilt amplifier and 2 speakers
    Power Supply 110V-240V



Full Colour LCD Display that displays not only the queue and the counter number but also displays advertising messages in both Arabic or English Multiple Languages.


It comes in two sections to display the ticket number being called and counter number to which the customer shall proceed.


Placed on the top of the counter and displays the ticket number of the customer being serve along with counter number



Functions same as the LED counter Display with the added advantage of colorful LCD with possibility display video or advertising material.


Thermal tickets
Majorly comprises of the following information in Arabic & English and can even be customized.
Service type, Queuing Number, Date & Time, Company Logo, Advertising and slogans etc other optional Information.


Connects to a small LCD Display, it comes with a 8 digits display showing the queue number of the called customer and number of waiting customer2.
Each counter is equipped with one call keypad. The call keypad can be used to call a specific number for service.

It displays the queuing number of the customer to be served followed by a sound signal to catch customer’s attention and stay displayed while the customer is being served.


Self Service Kiosk Queue Management System With Thermal Printer 0Our Shangxu Queuing is a system with flexible design to suit as per ones unique functional needs.
The displays and ticket dispenser can be done as per customized colors that suit the interior design concepts for better integration with company logo.





These are basically ceiling or wall speakers to announce the waiting customers of the queue number being served and the counter to be approached for extending the service.



Queue Management System includes call next customer, call a specific customer, transfer to the other counter or service, call back the ticket number and etc.


  • Multilingual Support.
  • Customized Solutions to meet specific requirements also available.
  • Screen display format: Shows waiting customers, line length, waiting time, multiple services and messages, along with complete digital signage functionality.
  • Wired or wireless system components, either wired or wireless are Integratable with each other.
  • Provides performance insights via reports and dashboards.
  • Enables you to engage waiting customers with digital signage.


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Contact Details
Guangzhou ShangXu Technology Co.,Ltd

Contact Person: Cherish

Tel: +8613826017042

Send your inquiry directly to us
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