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Customer Care Center IR Touch Electronic Queue Management System

Customer Care Center IR Touch Electronic Queue Management System

  • Customer Care Center IR Touch Electronic Queue Management System
  • Customer Care Center IR Touch Electronic Queue Management System
Customer Care Center IR Touch Electronic Queue Management System
Product Details:
Place of Origin: Guangzhou
Brand Name: ShangXu
Certification: CE certificate
Model Number: SX-QMS033
Payment & Shipping Terms:
Minimum Order Quantity: 1 set
Packaging Details: Standard Export Packing Cartons with Foam and other protection material
Delivery Time: 7 work days
Payment Terms: T/T, Western Union
Supply Ability: 500 set per month
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Detailed Product Description
Name: Queue Management System Language: English/Arabic/French/Russian.etc Multiple Language Supported
Function: Queue Management,Smart Queuing Tickets Printer Material: Cold Rolled Steel
Warranty: 1 Free Year Printer: Epson 80mm Thermal Printer
Usage: QUEUE MANAGEMENT Touch Screen: IR Touch Panel
Os: Windows XP / Windows 7 Power Supply: 110-240V 50HZ/60HZ
Type: Wired / Wireless
High Light:

Electronic Queue Management System

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IR Electronic Queue Management System

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Customer Care Center Management System

Customer Care Center Electronic IR Touch Queuing System Queue Management Solution

 

Queue Management System 

 

Overview

 

Queuing system is a solution to improve customer service. It helps you to create solution for improving customer service and staff optimization. System is meant to improve customer service processes. Providing the customers with the information about the place in queue when taking a number. System stores all data, which can be used to analyze:

 

  • the amount of customers
  • response times
  • servicing durations per sections
  • employee working time
  • calculate the amount of unsatisfied customers (who leave before being served)

 

Feature 

 

  • Support for Multiple Language,such as Arabic/French/Russia/English/Italian/Germany and etc even local language 
  • Sub Service munu also supported 
  • The LED display can show ticket number announced 
  • A calling voice for ticket number will announce from the speaker which inbuilt the ticket dispenser 
  • Real time report will generate and can export to excel and print it out for better statistic and analysis 

 

Benefits

 

  • For Customers
    Better time management. Customers no longer need to physically stand around waiting for service. Now they are free to organize their time, say, shopping in the mall, while they are on the queue and be informed the approximately ready time.

 

  • For Staff
    Improve staff productivity and work more efficiency

 

  • For Corporate
    Improve brand image by providing customer care service. Useful customer data enables corporate loyalty program.

 

Specification

Queue Ticket Machine Hardware

  • PC Server with Dual Core with 2 GB RAM, 500GB SATA HD 
  • Install Windows 7/10 OS
  • 17 inch IR Touch Screen LCD Display
  • Thermal Printer
  • Inbuilt amplifier and 2 speakers

 

•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language support •Customizable

Cabinet All in one cold steel cabinet
LCD Display 17” LCD Display with resolution of 1280*1024
Touch Screen 17” IR Touch Screen
Thermal Printer 80mm Epson Thermal Printer with auto cutter
PC Configuration

CPU: Intel 2.41Ghz,2G DDR3

500G HDD ,6 USB port

Windows 7/10 Operation System installed

Speaker Inbuilt amplifier and 2 speakers
Power Supply 110V-240V

 

 

Queue Management System

1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function

 

2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable

 

Queue Software

  • Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
  • Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable

Customer Care Center IR Touch Electronic Queue Management System 0

Customer Care Center IR Touch Electronic Queue Management System 1

 

 

 

 

 

Contact Details
Guangzhou ShangXu Technology Co.,Ltd

Contact Person: Ms. Cherish

Tel: +8613826017042

Send your inquiry directly to us
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