Floor Standing Multiple Display Management Restaurant/University Queue System
Automatic Queue Ticket Kiosk Machine For Bank/Hospital/Clinic Queue Management System
Queue Management System
Queue Management System is a customer flow management system designed specifically for managing queues in any service-based organization like banks, financial institutions, hospitals & clinics, public offices, among others.
With the Shangxu Queue Management System, show that you care about your customers. Happy customers are Satisfied Customers!
It makes the customers' visits to your organization easy and comfortable.The system accounts for all the events that a customer undergoes, from entry to exit within the organization premises.
The main objective of our Queue Management System is to make the process of delivering services more efficient with better queue management.
Benefits for Organization
- Ensures smooth and sequential flow of customers resulting in transparent queuing
- Reduces manpower requirement
- Ensures effective time management
- Creates a good environment and enhances goodwill of the organization
- Increased customer satisfaction and positive word of mouth
Benefit for Management
- The statistical data on customer flow provide proper feedback to the managers to monitor and resolve issues such as working hours, processes, workload, and the like
- It enables managers to organize staff and resources quickly and efficiently
- Benefit for Customers
- Customers do not have to keep standing in long queues to secure their spot
- Reduces stress
- Instant access to information such as waiting time and appointment time
- Fair and inclusive queuing system from the customers' perspective
The Complete Queue System consist of the following:
1. Ticket Dispenser : IR Touch Screen LCD Monitor+ Industrial PC + Thermal Printer (All integrated into one unit)
2. counter calling pad terminal or counter computer which install the software call pad
3. Led/LCD Main Display(S) Screen In common waiting area.
4. Led/LCD Counter Displays Above Counter (Optional)
5. All units are interconnected by means of RS485 or wireless ways
(Note:You can choose the corresponding queue items based on your project requirement.also we can give professional suggestion for you based on your actual project condition,just contact us for the solution proposal )
Technical Specification for Queue Management System Touch Screen Ticket Dispenser
•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless • Multiple Language support • Customizable
||All in one cold steel cabinet
||17” LCD Display with resolution of 1280*1024
||17” IR Touch Screen
||80mm Epson Thermal Printer with auto cutter
CPU: Intel 2.41Ghz
6 USB port
Windows 7/10 Operation System installed
||Inbuilt amplifier and 2 speakers for calling voice in Arabic/French etc multiple language
Queue Management System
1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable