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Remote Report Multilingual Ticket Customer Queuing System

Remote Report Multilingual Ticket Customer Queuing System

  • Remote Report Multilingual Ticket Customer Queuing System
  • Remote Report Multilingual Ticket Customer Queuing System
  • Remote Report Multilingual Ticket Customer Queuing System
Remote Report Multilingual Ticket Customer Queuing System
Product Details:
Place of Origin: Guangzhou
Brand Name: ShangXu
Certification: CE certificate
Model Number: SX-QMS090
Payment & Shipping Terms:
Minimum Order Quantity: 1 set
Packaging Details: Standard Export Packing Cartons with Foam and other protection material
Delivery Time: 7 work days
Payment Terms: T/T, Western Union
Supply Ability: 500 set per month
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Detailed Product Description
Name: Queue Management System Language: English/Arabic/French/Russian.etc Multiple Language Supported
Function: Queue Management,Smart Queuing Tickets Printer Material: Cold Rolled Steel
Warranty: 1 Free Year Printer: Epson 80mm Thermal Printer
Usage: QUEUE MANAGEMENT Touch Screen: IR Touch Panel
Os: Windows XP / Windows 7 Power Supply: 110-240V 50HZ/60HZ
Type: Wired / Wireless
High Light:

Multilingual Ticket Customer Queuing System


Remote Report Customer Queuing System


Remote Multilingual Ticket Queuing System


Remote Report Multilingual Ticket Customer Queuing System 0Manage Queue Effortlessly

We offer numerous Q-Management systems (QMS) and solutions depending on the customer’s requirements considering the application environment and services offered. Numerous models ranging from normal token display to robust Q-Management system with touch screens and remote management applications.

Service selection / token generation modules includes low cost button panels (up to 10 Services) or even higher end touch screen panel with unlimited services can be used. Individual counter displays and centralized large screen displays can be used for calling customers.


Avoid chaos and ensures utmost customer satisfaction.

No crowding up at the counters

Efficient people flow management

Effective utilization of resources


Queue Ticket Kiosk 

With Shangxu Queue System, your customers receive a ticket at the front desk and will be directed to the service agent requested to meet their needs. Customers will feel like they are being taken care of as soon as they arrive, and while they are waiting they can look at the screen showing your products and services.  

Our ticket distributor ensures the quality of service requested, in particular:

  • A personalized and multilingual ticket
  • Use of the ticket to pass a specific message 
  • Automatic deactivation of the ticket printer 

Technical Specification for Ticket Kiosk 


Touch screen and ticket printing management software

Location  Entrance 
Touch screen size  17’’, 19’’
Number of services Max 10
Wallpaper Personnalisable   Customizable
Printers Epson 80mm Thermal Printer with auto cutter 
Printing languages Arabic/ French /English/Russia and etc local language 


Ticket content

  • Logo
  • Welcome message
  • Time and date of printing
  • Customer ticket number
  • Name of the service
  • Number of people waiting on the requested service
Administration Automatic shutdown of the ticket printer at a specific time (configurable)
Advantage   Restoration of the last number printed in the event of an unexpected restart


Queue Number Centralized LCD Screen

While waiting, customers can watch the screen showing advertisements video, promotions or products.

Queue Number LCD Screen is a component of the Queue system solution represented by a display screen, which can be divided into several zones in order to display the current number of each counter along with advretising video and other promotional running text.

Feature of Queue Number LCD Screen:

  • A main screen which displays the current number of each counter
  • A scroll bar: communication, advertising, change
  • Dynamic content: images,video
  • A customizable background

Technical table:

Queue Screen Multimedia and Queue Play software
Location  Seat
Zoning Screen split into multiple areas,once side can play the advretising video,another side can play queue number,top can display the company logo for branding,bottom can display the promotional text and etc 


Queue Call Terminal

It is software calling terminal installed on the counter,widely used in the place there are computer on the counters. 

It displays the number of the customer called on the main communication screen. The incrementing of the number is done either by a numeric keyboard, or by an software calling terminal on the PC of the counter.

Technical table: This table presents the technical information of the QueueCall solution.


QueueCall Customer number call software
Location Counter 
Connection   Authentication by login / password

Connected, disconnected, pause, problem



  • Next customer call
  • Recall
  • Transfer
  • Special Call
  • Call back 


  • Counter number
  • Number of customers waiting
  • Next customer number
Languages Arabic/ French /English/Russia and etc local language


Queue Reporting

Each organization being unique, QueueReporting is a software which offers flexible and very precise statistics to obtain a relevant analysis in the most suitable format (graph, table, pie chart, pdf, excel, csv ...).

QueueReporting makes it possible to predict the future workload according to the analysis carried out and the characteristics of the days, to centralize the information and to analyze the waiting time, the influx, the service time ...

Information is analyzed by: service, counter,days, week, month, year. This feature also provides an audit and tracking dashboard.

The following table presents the technical details of the QueueReporting application.

QueueReporting Real time report and statistics software
Location  seat 
OS Windows 
Real time tracking


  • real-time monitoring of each counters 
  • Number of functional counters by agency
  • Number of people waiting by agency
  • Agencies with long waiting times


Statistics by client


  • The min time and max of the waiting time of a client
  • Average customer processing time
  • Number of clients served
Window statistics (agent)


  • Connection time
  • Processing times
  • Waiting, latency and non-working times
Statistics by service


  • The customer's waiting time in the service
  • Average waiting time per service
  • The maximum waiting time per service
Agency statistics

Comparison of

  • Number of clients served
  • Number of counters and agents
  • Average waiting time
  • Average processing time
  • Average working time
Exportation   Excel 

Remote Report Multilingual Ticket Customer Queuing System 1Remote Report Multilingual Ticket Customer Queuing System 2Remote Report Multilingual Ticket Customer Queuing System 3Remote Report Multilingual Ticket Customer Queuing System 4

Contact Details
Guangzhou ShangXu Technology Co.,Ltd

Contact Person: Cherish

Tel: +8613826017042

Send your inquiry directly to us
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