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Customer Care Service Center IR Touch Panel Token Number Customer Queuing System

Customer Care Service Center IR Touch Panel Token Number Customer Queuing System

  • Customer Care Service Center IR Touch Panel Token Number Customer Queuing System
  • Customer Care Service Center IR Touch Panel Token Number Customer Queuing System
Customer Care Service Center IR Touch Panel Token Number Customer Queuing System
Product Details:
Place of Origin: Guangzhou
Brand Name: ShangXu
Certification: CE certificate
Model Number: SX-QMS130
Payment & Shipping Terms:
Minimum Order Quantity: 1 set
Packaging Details: Standard Export Packing Cartons with Foam and other protection material
Delivery Time: 7 work days
Payment Terms: T/T, Western Union
Supply Ability: 500 set per month
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Detailed Product Description
Name: Queue Management System Language: English/Arabic/French/Russian.etc Multiple Language Supported
Function: Queue Management,Smart Queuing Tickets Printer Material: Cold Rolled Steel
Warranty: 1 Free Year Printer: Epson 80mm Thermal Printer
Usage: QUEUE MANAGEMENT Touch Screen: IR Touch Panel
Os: Windows XP / Windows 7 Power Supply: 110-240V 50HZ/60HZ
Type: Wired / Wireless
High Light:

Token Number Customer Queuing System

,

IR Touch Customer Queuing System

,

Customer Care Service IR Queuing System

 

Banking Customer Service Center Wireless Queuing Management System/Token Number Calling and Display System

 

Advatage Of Shangxu Technology Company 

 

1.Have developing and supply hardware and software over years

2.Provide powerful technical support and after sale service all the time

 

Work Process Of Our Queue Management System 

 

Ticket Printing-Waiting-Calling your number-Customer Service.


1. The customer comes into the hall then press buttons on touch the screen of ticket dispenser.


2. The customer gets a ticket from the printer of the ticket dispenser.


3. The ticket can show the customer''s queuing number and his service item, then both display (main display and counter display can show next number) and sound box(can broadcast the next number to be served) tell the customer to be served.


4. The customer goes to the relevant counter for his service.


5. When the operator press the mainpulator, sound box can broardcast next queuing customer meanwhile show the next queuin number on the main display. So circularly do 1-4 steps.

 

 

Standard queue management system including 4 Component:

 

1. Ticket dispenser

2. Main LCD/LED Display

3. Counter Display

4. Call pad/ Key pad

 

Functions:

 

1. Ticket dispenser :

 

* Touching to get a ticket of queuing No.,selected service category,number of waiting customer,promotional message and etc,also can show in Arabic and etc multiple language 

* Inbuild PC to receive the calling order from callpad and send signal to the main/counter display.

* Statistics report can be sent to the server by LAN.

* Customized ticket issuer interface and ticket interface.

* Additional functions such as peripheral RFID reader, barcode reader, fingerprinter, IC card reader, A4 printer etc. optional.

* OEM accepted.

 

Cabinet All in one cold steel cabinet
LCD Display 17” LCD Display with resolution of 1280*1024
Touch Screen 17” IR Touch Screen
Thermal Printer 80mm Epson Thermal Printer with auto cutter
PC Configuration

CPU: Intel 2.41Ghz

2G DDR3

500G HDD

6 USB port

Windows 7 Operation System installed

Speaker Inbuilt amplifier and 2 speakers
Power Supply 110V-240V

 

 

Queue Management System installed

1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function

 

2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable

 

2. LCD/LED Main display :

* Wall mounted or standing on the lobby.

* Showing the calling/ servicing No. and corresponding counter.

* LCD display conbine with digital signage system to show advertising, news, video as well as the queuing No.

 

3. Counter display :

* Installed in every counter to display the calling No. or servicing No. of this counter.

 

4. Call pad/Key pad :

* Divide into virtual calling on the computer and physical callpad.

* Calling the next queuing member or pause service.

* Connect with Customer Service Evaluator via USB port to rate the stuff service level.

 

Application :

 

Personalized service and customized can fully apply in many kinds of area. Except used in banking, government, it can be applied in Automobile 4S shop, logistics center, factories etc.

       

 

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Customer Care Service Center IR Touch Panel Token Number Customer Queuing System 1

Customer Care Service Center IR Touch Panel Token Number Customer Queuing System 2

Customer Care Service Center IR Touch Panel Token Number Customer Queuing System 3

Contact Details
Guangzhou ShangXu Technology Co.,Ltd

Contact Person: Ms. Cherish

Tel: +8613826017042

Send your inquiry directly to us
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