Name: Highly Configurable Real Time Report QMS Electronic Queuing System
Brand: ShangXu
SKU: SX-QMS220
Rating: 4.8 (132 reviews)

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Highly Configurable Real Time Report QMS Electronic Queuing System

Product Details:

Place of Origin:	Guangzhou
Brand Name:	ShangXu
Certification:	CE certificate
Model Number:	SX-QMS220

Payment & Shipping Terms:

Minimum Order Quantity:	1 set
Packaging Details:	Standard Export Packing Cartons with Foam and other protection material
Delivery Time:	7 work days
Payment Terms:	T/T, Western Union
Supply Ability:	500 set per month

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Detailed Product Description

Name:	Queue Management System	Language:	English/Arabic/French/Russian.etc Multiple Language Supported
Function:	Queue Management,Smart Queuing Tickets Printer	Material:	Cold Rolled Steel
Warranty:	1 Free Year	Printer:	Epson 80mm Thermal Printer
Usage:	QUEUE MANAGEMENT	Touch Screen:	IR Touch Panel
Os:	Windows XP / Windows 7	Power Supply:	110-240V 50HZ/60HZ
Type:	Wired / Wireless
High Light:	QMS Electronic Queuing System , Highly Configurable Electronic Queuing System , Highly Configurable Real Time Queuing System

Highly Configurable Queuing Management System (QMS) With Real Time Report System

Delight Your Customers and Staff with Efficient and Improved Customer Service

Our Queue Management System (QMS) is using state-of-the-art technology in queue management systems. The system is highly configurable.The system also provides for flexible and real time report and can export to excel and print it out for better statistic and analysis.

Queue Management System mainly consist of :

Touch Screen Ticket Kiosks

A site can have the flexibility of multiple kiosks and consoles. Our Queue Management System Kiosk supports multiple services which can be configured as a priority, primary or secondary service. The ticket layout and number range for each service is also configurable and flexible.Multiple laguage also supported by our Kiosk.

Technical Specification for Ticket Kiosk

17” Touch Ticket Dispenser-Wireless

Model: SX-QTK171

Gross weight:35KG

Free Standing modern cold steel cabinet,

LCD Display Panel: 17-inch Industrial SAMSUNG LCD display with resolution 1024*768 brightness
Touch Screen:17 inch dust explosion-proof IR touch screen ,with resolution of 4096x4096
Inbuilt EPSON 80 mm Thermal printer with auto cutter
Inbuilt PC

Configuration(Processor & hardware):

Intel Dual Core 2.41 processor

2G DDR3 Memory Card,6 USB Port;2*RS232 port

500G Hard Disk

Inbuilt speaker and amplifier. Customized and multiple language calling sound

OS:WINDOWS 7

Ethernet Port:10/100 Ethernet port RJ45,Internet Access available
Integrated queue management software as well as statistical report software
Multiple language available.Any language can support,such as English, Arabic,French, Indonesia, Spanish,, etc based on the client' s requirement;and etc local language also can support
Ticket with logo,Background,Color and etc can be customize
Virtual Counter Terminal (Software Keypad) Included
Sub Service Menu supported
Inbuilt Wireless module
Power Supply: 110V-240V 50HZ-60HZ
Can print out number, time, date, message and logo

Highly Configurable Real Time Report QMS Electronic Queuing System 0

Terminal Call Pad Unit

Item

Description

Terminal Call Pad

Model:SX-QKP21

Dimension(L*W*D):150*90*20mm

Net Weight:0.26KG

*Put on cashier’s desk

*LCD display with 8 Digit,5 digit can display the queue number and 3 digit can display waiting people under service.

*5VDC power supply can be directly connected

*With 21 buttons with following function:

Call ,RECALL ,SET ,TRANSFER ,PAUSE,TRANSFER,BACK and etc

Wireless Solution

Software Call pad

Model:SXSC01

*Software Call Pad,can install to the counter PC via LAN to work as an operator terminal.

* display the queue number and waiting people on line.

* RECALL (RAPPEL) key: recall the recent queue number

*PAUSE key: service pause, pause will be displayed

*TRANSFER key: Transfer the queue number to another terminal or service.

*Callback: Can call back the ticket number

Multimedia Display

Highly Configurable Real Time Report QMS Electronic Queuing System 1

Multimedia Display is a form of Digital Signage application which is capable of showing Ticket number, information, advertising and other messages. By using the multimedia display, user can create brilliant output to keep customers entertained while waiting. Each site can have unlimited Display and displaying different content. User is able to change and configure content of display locally.

REPORTING

Queue data and summary reports can be export to excel and print it out

Onsite Reporting

This version provides a real-time status showing key values of queue length, longest waiting and longest serving time. It allows a user to check for details by day,week,month and etc .

Customer Feedback Device

Customer feedback terminal is usd for measure customer service representative service level, company can used this devie to get customers feedback rating through our button or touch customer feedback device .

FEATURES