Place of Origin: | Guangzhou |
Brand Name: | ShangXu |
Certification: | CE certificate |
Model Number: | SX-QMS0199 |
Minimum Order Quantity: | 1 set |
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Packaging Details: | Standard Export Packing Cartons with Foam and other protection material |
Delivery Time: | 7 work days |
Payment Terms: | T/T, Western Union |
Supply Ability: | 500 set per month |
Name: | Queue Management System | Language: | English/Arabic/French/Russian.etc Multiple Language Supported |
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Function: | Queue Management,Smart Queuing Tickets Printer | Material: | Cold Rolled Steel |
Warranty: | 1 Free Year | Printer: | Epson 80mm Thermal Printer |
Usage: | QUEUE MANAGEMENT | Touch Screen: | IR Touch Panel |
Os: | Windows XP / Windows 7 | Power Supply: | 110-240V 50HZ/60HZ |
Type: | Wired / Wireless | ||
High Light: | 500G HDD Customer Queuing System,IR Touch Customer Queuing System,CE IR Touch Queuing System |
Factory OEM Automatic Bank/Clinic/hospital Token Number Display Customer Flow Queue System
Description
Queue Management Systems are essential for enhanced customer journey management and increased staff productivity in the modern Business Working Environment. Our portfolio of both Hardware and Software Tools for advance Queue management gives our clients the resources they need for better management of business operations and customer dealing. Our solution offers enhanced customer journey management, rectifying bottlenecks and wait times, for an increased staff productivity and elevated customer experience.
Our IntelliQ range of Queue Management System is designed for businesses that are interested in gathering data, monitoring, centrally managing multiple location and more. Sectors that will benefit from this solution includes such sectors as Banking, Telecoms, Hospitals, Logistics and generally dealing with a large number of customers in any given location.
Feature
For example,if you have 4 counters in your service place,then each order consists of;
More Information
(The quantity of Ticket Dispenser,Call pad,LED Display,LED/LCD main display and etc can be added according to your requirement and actual counter number.)
Touch Screen Kiosk with ticket Printer
. Multi-language printing such as English or your Language
· Ticket Dispenser interface adopt 17,19,21.5 inch LCD Monitor with the IR touch screen
· User friendly graphical interface
· Able to do unlimited quantity of queue services
· Inbuilt 20W Amplifier,10W Speakers, multi-voice sound broadcast with multiple language
· Inbuilt 80mm width paper thermal printer, printing speed:150mm/s, cutter lifespan 1.5 million, printer head life not less than 100KM
· Support to connect with unlimited quantity of Counter Display, unlimited quantity of Main Display, unlimite quantity of Opinion Controller ,unlimited quantity of Manipulator.
· Support to connect with LCD or Plasma main display
· Support to use Virtual manipulator(virtual call pad).
Technical Specification
Counter Display
Dot matrix LED Display with 8 digits
High brightness red LED display, resolution is 16*64·
Power Supply: AC110V-240V
Provide with wall mount bracket
Keypad ( Call Pad )
• Option 1
· Physical Manipulator(Call Pad) equiped with small LCD with 8 digits,5 digits for display queue number,3 digits for display number of waiting
· 21 buttons
· Functions such as: Call , Recall, transfer,Valid,Callback and etc
· Put on every counter for operator to call the queuing ticket number
• Option 2
· Software Call Pad Installed in the computer of every counter
· Functions such as: Call , Recall, transfer,Valid,Callback and etc
· The operator of every counter need have one computer to install the virtual manipulator software
LCD Or Plasma Main display ( Optional )
· LCD / Plasma display
· Freely edit and change queue and advert message
· Display queue and advert message at one time.
· Support to connect many Plasma display/LCD by HDMI signal cable and Splitter.
· QPlay software running environment
Service Evalution Unit ( Optional )
· Customers’ opinion or appraisement to operator for his(her) service
· With the operator’s photo
· 4 buttons: Very Satisfied,Satisfied,Normal, Dissatisfied
· With the service level evaluation
· Able to send out your sound if you can give us your sound files
Reports
Some reports from Queue Management system :
• Distribution of customer by queue service type.
• Performance of the operator.
• Time spent with customer.
• Load factor and average queuing length.
• Number of customer served for a period of time.
• Average waiting time for a period of time and a group or counter .
• Number of customer abandoned the queue.
• Number of customer served by each service group.
• Number of customer served by each service staff or counter.
• Number of customer stasified of the service .
Contact Person: Ms. Cherish
Tel: +8613826017042
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