Intelligent Wired Hospital Queue Management Solution Queuing System

Fully automated Queue Management System

Our system is a fully automated Queue Management System, which can be used in various organizations like Banks, Government Offices etc. The system comprises of different applications and hardware. The application can be used to configure each branch separately and also transfer data from Head Quarters to Branch.

About QMS

In today's busy world, the word's Queue has a very important role in day to day life. Each and every one of us might have been in a Queue, either at a Super Market or at an ATM counter etc.

The basic understanding of the word Queue is to be in a line and wait for the turn to get served. The thought of replacing physical lines, led us to the development of our queue management system will replace the traditional queue line with a service-minded system where integrity and the individual needs come first.

The purpose is to not only fill the customers waiting time with something more meaningful than standing in line, but also create a relaxed working atmosphere. The entire system consists of the ticket dispenser, counter display, calling terminal and the main display unit.our system can reduce the perception of waiting times, which in turn, increases customer loyalty, improves productivity and ultimately profitability.

Key Features:
• Supports centralized administration as well as individual branch wise administration(customizable).
• Supports unlimited number of queues and operations
• Display of information on high-resolution panels and displays (LCD and plasma)
• The system is fully automated and running from a user friendly interface.
• Dynamic configuration of services, branches, counters etc.
• Configurable priority for services and customers.
• Priority based calling.
• Ability to recall, direct call,callback, transfer from counter to counter.
• Real time reporting.
• Online monitoring, gauges and dashboard for Queue data.
• Dynamically designing the ticket based on service or branch.
• Configurable dynamic alerts for the supervisor and admin user.
• Multilingual support.
• Menu and submenu support.
• Fully integrated with customer feedback terminal.

• Wired or Wireless solution supported 

Purchase Guidance Of Queue Management System:

Generally 1 Set Queue Management System Contain

1 Unit Ticket Dispenser+(Calling Pad+LED Counter Display)* Number of Counters + LED/LCD Main Display (Detailed quantity depend on your detailed requirement )

The Complete Queue System consist of the following:

1. Ticket Dispenser : IR Touch Screen LCD Monitor+Industrial PC + 80mm Thermal Printer (All integrated into one unit)

2. counter calling pad terminal or counter computer which install the software call pad

3. Led/LCD Main Display(S) Screen In common waiting area.

4. Led/LCD Counter Displays Above Counter (Optional)

5. All units are interconnected by means of RS485 or wireless ways

Technical Specification For Ticket Dispenser 

Queue Reporting System