Hospital Fully configurable QMS Kiosk Ticketing Queuing Management System
The System consist of the following:
1. Touch Screen + PC + Printer (All integrated into one unit)
2. Users computers – With an application running in the background (Up to 30 users)
3. Led Display(S) Screen with Sound In common waiting area.
4. Led Displays Above Counter (Optional)
5. All units are interconnected by means of RS485, TCP/IP OR WiFi connection.
Applications:
• Government Institutions
• Embassies
• Hospitals
• Banks
• Customized according to Specific requirements
Description
The client will select the service that he requires on the LCD touch screen.
He will be issued with a number for his selected service, with a date & time stamp plus any other relevant service information.
Number of Options can be 2-20, such as:
1. Prescription
2. Off the shelves
3. Chronic
4. Collections
5. Nurse
6. Inquiries
7. etc
When one of the Operators is available he will call the “Next Client” by using the integrated application on his PC.
The Display will then indicate next Ticket Number for that service and will guide the Client to the correct Service provider.
Voice announcement such as: “Ticket Number 45 – Please go to Counter 3” will be called from ticket dispenser Speaker.
“The counter display” – Will display the counter number, together with the ticket number that is serviced.
Eg: “A001->01”
Technical Specification for Ticket Machine
| Item |
Description |
|
17” Touch Ticket Dispenser-Wireless
Model: SX-QTK171
Gross weight:40KG
|
- Free Standing modern cold steel cabinet,
- LCD Display Panel: 17-inch Industrial LCD display with resolution 1024*768 brightness
- Touch Screen:17 inch dust explosion-proof IR touch screen ,with resolution of 4096x4096
- Inbuilt EPSON 80 mm Thermal printer with auto cutter
- Inbuilt PC
Configuration(Processor & hardware):
Intel 2.41 processor
2G DDR3 Memory Card,6 USB Port;
500G Hard Disk
Inbuilt speaker and amplifier. Customized calling sound
OS:WINDOWS 7
- Ethernet Port:10/100 Ethernet port RJ45,Internet Access available
- Integrated queue management software as well as statistical report software
- Multiple language available.Any language can support,can announce all commercial languages namely but not limited English, Arabic,French, Indonesia, Spanish,, etc based on the client' s requirement;and etc local language also can support
- Ticket with logo,Background,and etc can be customize
- Virtual Counter Terminal (Software Keypad) Included
- Sub Service Menu supported
- Inbuilt Wireless module
- Power Supply: 110V-240V 50HZ-60HZ
- Can print out number, time, date, message and logo
|
Statistical Reporting
A report for a period determined by the operator will include the following: From Date, To Date
Operator Number, Start time, End time, Total Hours, Total clients, Average time per client,
Daily, weekly or selectable dates, monthly Reports can be called on to be displayed and printed.
The Kiosk System is fully configurable and can therefore be adapted and customised to customer
requirements.
FAQ
1. Why you recommend to use Shangxu QMS?
Shangxu Q system is the good solution for queue management and business monitoring. Currently it is probably the simplest way to install and use queue management solution on the market.
2. Which ticket printers are used ?
Epson 80mm thermal printer with auto cutter inbuilt the ticket dispenser
3. Features of Queue Management System?
- Easy to set up.
- Ability to customize ticket designs.
- Unlimited amount of queues (if touchscreen dispenser is used).
- Ability to create custom dispenser sub menus (for touchscreen dispensers only).
- Media for digital signage.
- Local simple statistics (workplace name, served tickets and average service time).
- Custom ticket ranges for queues.
- Ticket limits per day for each queue.
- Firmware auto update.
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