Customized and Multilingual Contents Ticket Dispenser Queue Management Calling Token Display System
Ticket Dispenser Keypad and LED Counter Display Of Queue Management System
Overview Of Shangxu Queue Management System
Shangxu’s queue management system has components with unique purposes and functionalities within the customer flow, providing tools to enhance the customer engagement and the information management. The components are great individually but when they work together, it’s when the real magic happens.
Shangxu QMS is an advanced customer flow management system that provides the tools to design, manage and improve the service experience. The system integrates a versatile solution of software and hardware to deliver the ultimate usability experience in queue management for both customers and staff.
Shangxu QMS enables organisations to shape their customer journeys, measure relevant metrics for service efficiency, and co-create value through customer feedback.
Shangxu Queue Management System Features
Fully-customizable and Multilingual contents
Top quality anti-vandal hardware
Compatible with standard thermal paper rolls
many ways to fit your organisation’s configuration.
The Complete Queue Management System consist of the following:
1. Ticket Dispenser : IR Touch Screen LCD Monitor+ Industrial PC + Thermal Printer with auto cutter(All integrated into one unit)
2. counter calling pad terminal or counter computer which install the software call pad
3. Led/LCD Main Display(S) Screen In common waiting area.
4. Led/LCD Counter Displays Above Counter
5. All units are interconnected by means of RS485 or wireless ways
Technical Specification for Queue Management System Solution
|Item & Picture
17"Touch screen Ticket Dispenser
- All in one cold steel kiosk stand
- 17 inch LCD Display
- 17 inch IR Touch Screen
- Inbuilt Mini PC
CPU Intel Dual Core 2.41Ghz
500G Hard Disk
2G DDR3 RAM ;6 USB Port
- 80mm EPSON Thermal Printer with automatic ticket cutter
Print Method:Thermal line printing
Ticket:Ability to print your company Logo
- Ethernet Port:10/100 Ethernet port RJ45,Internet Access available
- Inbuilt Audio and amplifier,and with 2 speaker for multilingual calling voice
- English,Arabic,Romania,Greece,Thai,French,Italian,Russia,Malaysia and etc local multiple language also can support
- Sub Service Menu supported
- Inbuilt Wireless Module
- Power Supply:110V-240V,50-60HZ
- Color can be customized,logo also customiable for printing on machine for your company branding
Queue Management System Software and SQL data base
1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable