|Place of Origin:||Guangzhou|
|Minimum Order Quantity:||1 set|
|Packaging Details:||Standard Export Packing Cartons with Foam and other protection material|
|Delivery Time:||7 work days|
|Payment Terms:||T/T, Western Union|
|Supply Ability:||500 set per month|
|Name:||Queue Management System||Language:||English/Arabic/French/Russian.etc Multiple Language Supported|
|Function:||Queue Management,Smart Queuing Tickets Printer||Material:||Cold Rolled Steel|
|Warranty:||1 Free Year||Printer:||Epson 80mm Thermal Printer|
|Usage:||QUEUE MANAGEMENT||Touch Screen:||IR Touch Panel|
|Os:||Windows XP / Windows 7||Power Supply:||110-240V 50HZ/60HZ|
|Type:||Wired / Wireless|
17 Inch Digital Queue Management System,
Multifunctional Digital Queue Management System,
17 Inch Queue Management System
Queue Management Systems can cover a wide range of applications, from a small customer walk in operation, to a complex management installation for large operations covering a variety of services. We have the answer for anyone requiring to manage and monitor their customer inflows.
Ensures fair service, tickets are issued at time of arrival.
First come first served.
Avoids usual frustration of waiting areas "who's next".
Customers have impression of good service being provided.
Managers can see number of customers waiting, in real time.
How many desk agents are operational in real time.
Reports can be drawn showing, hourly, daily, weekly or monthly amount of customers being seen.
Reports can show peak hours of day, week or month.
Manager can monitor time that agent spent with each customer.
Reports enable management to effectively ensure the best customer service.
These are essential in any situation where customers are attending a location such as Bank, Hospital, Visa Office or Government Department, where they have to wait (normally seated) in order to be seen.
With our Shangxu QMS system, customers take a given a numbered ticket as they enter, then they can take a seat and relax, knowing that they will be seen in order. When a staff member is free they can call the next customer, either via keypad on their desk or a virtual one on their PC.
The relevant ticket number is then announced via the speakers, at the same time the ticket and counter numbers are displayed on a Digital Display or LCD screen.
Included with an Electronic Queue System is full management reporting software, enabling a manager to see in real time how many people are waiting and for how long. Reports can be extracted showing a complete history, hourly, daily, weekly or monthly of the people using the system, also the efficiency of staff, in all a complete management tool.
Intended for use where customers are waiting in line for the next counter or teller to be available. These are ideal for Retail Shops, Supermarkets, Bank Tellers, Licensing departments, or anywhere where there is no waiting area and where management reporting is not required.
Customers wait in line for the next teller or cashier, when the next operator is available they call the next customer forward, via a wireless button on their counter or till. As that happens a voice announcement is made saying “Next Customer Please”, the display then indicates the counter number. In between announcements promotional messages can be displayed.
Technical Specification for Touch Screen Ticket Token Machine
•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language • Customizable
|Cabinet||All in one cold steel cabinet|
|LCD Display||17” LCD Display with resolution of 1280*1024|
|Touch Screen||17” IR Touch Screen|
|Thermal Printer||80mm Epson Thermal Printer with auto cutter|
CPU: Intel 2.41Ghz
6 USB port
Windows 7 /Windows 10 OS
|Speaker||Inbuilt amplifier and 2 speakers|
Queue Management System
1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable
Accessories Requirement for Complete QMS
Touch Screen Ticket Dispenser
LED/LCD Counter Display
Hardware Call Pad or Software Call Pad
LED Main Display
Multimedia and Queue Number Player Box
TV Display (Can prepare or purchase localy by customer)
Customer Feedback Terminal (Optional)
Contact Person: Cherish
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