OEM Bank/Hospital/Clinic/Government Floor Stand Touch Screen Token Ticket Management Display Queue Management System
Introduction | Queue Management System
Our Shangxu Queue Management System is a customer flow management system that allows you to organize your customers in an efficient and effective way on the basis of smart and intelligent business and environmental based indicators and parameters.
Benefit Of Queue Management System
maximize your...
- Productivity
- Sales
- Customer Satisfaction
minimize your...
- Cost of Service
- Waiting Time
- Customer Turnover
by keeping order in the waiting areas, providing waiting customers with clear info, and enabling better service.
System Components
The following are the major components of QMS Solution:
1 QMS Ticket Dispenser
2 QMS Counter Calling Terminal
3 QMS Counter LED Display
4 QMS Main Display Units
5 QMS Reporting System
QMS Ticket Dispenser
Ticket dispenser unit or the queue ticket machine is the one of the main component of our QMS Solution. The ticket dispenser unit is the component responsible for printing tickets. The ticket printed from the kiosk is customizable and it displays the following information:
1. Company Logo
2. Company Name
3. Current Date / Time
4. Ticket Number
5. Service Name Selected
6. Number of customers waiting in the queue for this service
8. Customized message (e.g. promotional message) at the bottom of the ticket
9. Multiple Language support
Technical Datahseet for 17 inch Floor Stand Ticket Dispenser
| Cabinet |
All in one cold steel cabinet |
| LCD Display |
17” SAMSUNG LCD Display with resolution of 1280*1024 |
| Touch Screen |
17” IR Touch Screen |
| Thermal Printer |
80mm Epson Thermal Printer with auto cutter
Ticket Include (Time, Date, Ticket No., Number of Waiting Ticket, Service Name & Type, Counter Number ,your company logo and other advertising text ...).
|
| PC Configuration |
CPU: Intel 2.41Ghz
2G DDR3,500G HDD,6 USB port
Windows 7 OS installed
|
| Speaker |
Inbuilt amplifier and 2 speakers |
| Power Supply |
110V-240V |
|
Queue Management System Software
|
1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable
3.Arabic,English,Bengali,French,Russia,Spanish and etc multiple language can be supported
|
Shangxu QMS offers different kinds of options for ticket dispenser units which can suit the needs and requirements of different premises on the basis of environmental factors:
Table Top Ticket Kiosk Machine
Floor Stand Ticket Kiosk Machine
Wall Mount Ticket Kiosk Machine
QMS Counter Virtual Calling Terminal
It will install inside the counter staff computer for calling ticket number. This requires no extra hardware; the computers already being used by the agents can serve the purpose.Can realize the function below:
Call Next ticket
Recall the ticket
Transfer Ticket to other counter
Transfer Ticket to other service
Call back the ticket number
Special call
QMS Main LED Display
QMS Main LED display units enable a clear display of the different counters active in the organization and the tickets being served by each counter. These units can be ceiling or wall mounted.
QMS Counter LED Display
8 digits Dot matrix LED counter display for put above or near counter
4 digits for ticket number,2 digits for counter number,with arrow for direction
QMS Reporting System
The reports can check by :
1. Service
2. Counter
3. Year,month,week,day
Your message must be between 20-3,000 characters!
