Anti Corrosion Bank Queue System

Ticket Dispensing kiosk Queue management system for Bank for Hospital for Government for restaurant

How Shangxu Queuing System works:

Everyone has, at one time or another felt the frustration of always standing "in the wrong line". With the use of tickets, customers do not have to stand in long queues. The experienced waiting time is also considerably shorter. Queuing also creates a better environment for your personnel, providing managers with information to monitor and plan operations as effectively as possible.

Introduction Of Electronic Queuing System:

1. Client system
When a customer arrives, he/she should get a ticket from the ticket issuer machine first and wait. The customer will then be put into a queue.

This does two things. First, it takes customers out of a wait-line scenario and places them in a comfortable, sitting environment. Secondly, it tells our queuing system that someone is waiting for a particular category of service and begins tracking the customer wait time.

2. Calling the next customer
When a counter staff is ready for the next customer, he/she presses the call pad to call the customer number.

3. Notifying and directing the customer to the corresponding counter 
When the counter staff calls the next customer, the counter display or main display will display the customer number and counter number. Along with the calling voice announcement from the ticket dispenser .

4. Software (Optional)
Automizerä Queuing System tracks the wait and transaction time of each customer and allows managers to generate reports based on this data.

Managers can get valuable data concerning the productivity of branches, counters and staff, as well as view the overall customer flow. Managers can use this data to make changes in staffing, categories of service or any other issue they see fit.

Main Accessories Of Queue Management System 

Touch Screen Ticket Kiosk 

Technical Specs:

-Material: Cabinet made of cold steel material

-Display: 17 inch Samsung LCD display, with resolution of 1024X768@60Hz,

-Touch screen: IR touchscreen

-CPU: Intel Dual Core 2.41GHz

-2G DDR3 Memory or higher

-64G SSD or 500G HDD or higher as you require

-Integrated sound card and graphic card

-Printer: Epson thermal Printer with 80 mm width Auto Cutter

-110V-240V Power Supply 

-Both Wire and Wireless Queuing System Solution available

-Support 1-99 services, unlimited Counter Display

-Keypad by Multiple control system

-Interface language and ticket format can be customized by customers

-Multi-language calling, and you can add logo or edit other information on the ticket, like time, waiting people, and the Ticket number

-Color and Design can be customized as required

-OEM/ODM also available

Queue Management System software:

• Control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, Arabic language, French, English also supported, and can realize the report statistic function.
• Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, and etc

FAQ:

Q: How to use our queue management system ?

1. Press service button on the screen and Take a Ticket

2. Make yourself comfortable in Waiting Area.

3. Workers will call customer number.

4. Go to the right counter when you hear your number or see your number on the display.

5. Get service and Leave feedback.

Q: Is the package strong enough for overseas transportation?

A: Yes. They are strong enough with standard export package with bubble and foam and etc protective material to protect the goods from damage during transportation.

Q: How to set the machine?

A: We will send the complete user manual to you after you orde our machine 

Q: What can you do for the after sale service?

A: Firstly, our machine are made with all new elements, they seldom have problems. Secondly, If they do have a problem, we will replace the element and afford the transportation if it is in Warranty Period

Q: Does the queuing machine have a management system installed?

A: This is definitely up to you. Our software is very easy to use and without any bug. But if you do have a software that you want to use. Fine, we will just install the Win7/10 system for you.

Q: Is the machine standard installed or if I can upgrade the machine?

A: Of course if you want I3,I5 or I7 speed and 4GB RAM and etc, we would like to custom your high standard configuration system.