CE Self Service Intelligent Teller and Counter Token Number Machine Bank Queue System

CE Self Service Intelligent Teller and Counter Token Number Machine Bank Queue System

Intelligent Customer Service Teller and Counter Bank Queue Management Display System

Shangxu Banking Queue Management System

According to the recent epoch in the banking sector it has been seen that many of the customers leave the bank if the staff members are unable to handle their queries, thus it is essential rather imperative to have a good queue management system that will optimize staffing levels in your branch.

Queuing is basically a process of moving the customers from central location to a specific place or service. Banking Queue management system is a modern technique mainly used to control queues. This system will not only help the bank manager to increase the customer service but also to meliorate the staff efficiency and to reduce additional costs that might appear due to staff mistakes. Yes waiting in lines is something that everyone does but it also irritates if it takes long hours. Lines are met everywhere, whether it's a bank, ATMs etc. the customers might get confused as to where to stand and what counter to go when called? Here the Banking Queue Management system helps the customers in every way and easily satisfies their needs..

WITH THE HELP OF QUEUE MANGMENT SYSTEAM

Staffs dealing with the customers who have been well treated get less stressed and thus increase the job satisfaction.

People waiting in the queue are often likely to pick up the impulse purchases merchandised within the queue line.

The staff can serve more customers per hour.

Features

Principles of queue system.

• • Queues must be fair.
  • The process must include the positive feedback of progress.
  • The process must be clearly identified; the start and the end points must be visible and the sensing of the waiting time should be managed
  • Queues must be managed systematically and not allowed to come down into a free-for-all category.

Let’s take a look of the Queue management benefits of staffing levels optimization

This method uses the different management proficiencies that will automate all the processes inside the bank. Due to this, the career amounts will be raised as a result the employees multitasking and adaptability will be improved providing you many long term benefits as a financial institution.

This improvement will be achieved because of the management system tools 24×7 control over the staff performances. The overall surrounding at the area will improve, enabling for the employees to find more satisfaction in offering the clients. 

This effective queue management is very essential these times as it will help to enhance the occupation volumes in category, developing the quality of your staff and decreasing the expenditure rate.

Each queue management system consist of below component:

1.Ticket Dispenser for customer token a ticket number 

2.Calling keypad for counter staff calling the ticket number 

3.LED counter display which put above the counter can display the current calling ticket number corresponding to each service

4.Centralized waiting room display which put in the waiting area will show the centralized queue number from allcounters 

Technical Specification 

Token Dispensers

LED Counter Display

LCD Token Display Unit