|Place of Origin:||Guangzhou|
|Minimum Order Quantity:||1 set|
|Packaging Details:||Standard Export Packing Cartons with Foam and other protection material|
|Delivery Time:||7 work days|
|Payment Terms:||T/T, Western Union|
|Supply Ability:||500 set per month|
|Name:||Queue Management System Ticket Kiosk Queue Number Machine||Language:||English/Arabic/French/Russian.etc Multiple Language Supported|
|Function:||Queue Management,Smart Queuing Tickets Printer||Material:||Cold Rolled Steel|
|Warranty:||1 Free Year||Printer:||Epson 80mm Thermal Printer|
|Usage:||QUEUE MANAGEMENT||Touch Screen:||IR Touch Panel|
|Os:||Windows XP / Windows 7||Power Supply:||110-240V 50HZ/60HZ|
|Type:||Wired / Wireless|
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Support your Business with the Queue Management System
Our queue management system allows you to organize customers flow in an efficient and effective way using state-of-the-art technology. It has been specially designed to bring about order, efficiency and comfort in places such as banks, railway stations, public utility offices, health care and other places where people have to wait in line to get a service.
Advantage Of Using Our Queue Management System
How eQUEUE help your Organisation?
How eQUEUE help your Customers?
How eQUEUE works?
Central configuration of all media and content appearing on the screen. Managers can monitor the performance of their staff through real time reports generated by our strong reporting mechanism. These reports can be customized and filtered according to the needs of the customers.
Arrival: The customer walks in and takes a ticket from the ticket dispenser kiosk for the desired service. This allows a fair process for the customers.
Calling:The display notifies the customer about his/her turn and the customer walks to his respective counter.
Waiting: customers sit in a comfortable waiting area avoiding the hassle of standing in a long queue this helps the organization to minimize actual and perceived wait times. While waiting, the customers can be exposed to promotional and entertaining content on the displays.
Serving: The service representative is already informed about the service opted by the customer on his work machine. Once the customer has been served then he/she can call the next customer.
System is a combination of distinct modules. Synchronization among all the components of eQUEUE system is maintained through the application software, eQUEUE. Another sub-unit of eQUEUE is its robust Reporting Engine that allows the management to measure its counter staff's performance.
Reporting Engine also provides vital data for efficient management of your waiting area.
Ticket Dispenser Unit: An advanced state of the art touch screen ticket dispensing machine. An interactive display creates an enjoyable experience for the customer, as well as an excellent promotional opportunity for the client.
Technical Specification for Queuing Ticket Dispenser Machine
|Cabinet||All in one cold steel cabinet|
|LCD Display||19” LCD Display with resolution of 1280*1024|
|Touch Screen||19” IR Touch Screen|
|Thermal Printer||80mm Epson Thermal Printer with auto cutter|
|Speaker||Inbuilt amplifier and 2 speakers for queue ticket number calling voice|
Lobby Display: Media controller turns your display into an information unit displaying multimedia content for customer entertainment and promotional messages and counter information as well.
Status Display Unit: For each counter's identity, the counter number is displayed along with ticket number which is currently undergoing service on that counter.
Automated Teller Software: This is web based software with all the functionalities of a teller station unit. It enables the representative to call and serve customers and can be used on any computer connected to the network.
Teller Station Unit: This is a keypad/ touch based ticket calling unit and can be easily placed on the representative's counter.
Central Management Tool: Includes ticket designing, configuration of the system,and reporting engine.
Audio Announcement: To ensure that the waiting customers don't miss their turn, number is flashed on the display along with a pleasant chime followed by an audio announcement in language of your choice.
Delighted customers, empowered employees and informed management – all translate into increased revenue for your business.
Real time reports
equeue 's various utilities also include ticket designing software, configuration software and reporting tool.
It has an Exhaustive report mechanism with Flexibility to filter on the basis of staff member, kiosk, counter
and service. Master report system for drilling down report. Report can be drill ed down on the basis of
service or staff member for any duration of time. Its powerful reporting engine records every little detail to
help you with better decision making. Recorded variables include; service time, wait time, number of waiting
customers, customers served, customers in a particular category etc. These individual fragments are then
organized into pre-defined reporting formats for further analysis. The reports include:
Contact Person: Cherish