17" Windows IR Touch Screen Ticket Dispenser Kiosk Bank Queue System
Touchscreen Queue Management System
Our Shangxu Queue system is basically a technological solution designed to manage and analyze customer interactions in a service center. The system aims to eliminate congestion by managing and analyzing the customer flow throughout the day. It can reduce waste of time and effort for hospitals, municipalities, notaries, banks, clinics, companies and other organizations, and contribute to increasing customer satisfaction and staff productivity.
Our queue calling system gives you unlimited number of queues and transactions. It also allows you to have over 50 operators in a single system. The system is managed by both software and physical call panels.
Our experience in queue management enables us to build multifunctional systems.
Kiosk Ticket Dispenser
It is a ticket machine with touch screen and Windows operating system that enables the customer to take turns. Other features include: 17 inch vertical touch screen, submenu, reporting of operations, thermal printer with automatic cutter up to 80 mm. Moreover information message and welcome screen options, 1.5 mm car painted stainless steel body. Lastly, the LCD has the ability to play pictures or videos on the main display.
Specification Datasheet for queue token number machine:
| Cabinet |
All in one cold steel cabinet |
| LCD Display |
17” LCD Display with resolution of 1280*1024 |
| Touch Screen |
17” IR Touch Screen |
| Thermal Printer |
80mm Epson Thermal Printer with auto cutter |
| PC Configuration |
CPU: Intel 2.41Ghz,2G DDR3
500G HDD ,6 USB port
Windows 7/10 Operation System installed
|
| Speaker |
Inbuilt amplifier and 2 speakers |
| Power Supply |
110V-240V |
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Queue Management System
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1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable
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Dot-Matrix LED Counter Display
The Dot-Matrix LED Counter display can be hung on any counter. It shows ticket and counter numbers with direction arrow. Other features: red color, 8 digits . Lastly, it is able to display information message.
Keypad Call Terminal
It is the unit that allows counter staff to call the waiting ticket number. Offers other features: such as calling the waiting ticket number to the counter or transfer the ticket number to another counter.The number of people waiting is displayed on the screen. Unit is able to operate individually by entering password or parallel with virtual terminal software.
4 Lines Dot-Matrix LED Main Display
The Dot-Matrix LED main display is put in the waiting areas. It shows the ticket number, the counter number to which the customer should go and the arrow pointing to the direction of that counter. When the customer sees the ticket number, he moves to the corresponding counter to do their servcie.
Other features: 64 × 16 dots per line, red color. Display is able to show the sequence number and the calling counter number together with the direction arrows and also can display information message. It can display up to 10 lines.
Ceiling Speaker
This is the voice device used to inform counters that a new queue call has been made.
Ticket Paper
It is a ticket paper that can be easily obtained from the market and used in sequential printers that work with thermal heating method.
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