Bank/Hospital/Clinic Service Center Teller/Counter QMS Token Number Display Queue Ticketing System
Queue Management System Solution
These days it is very difficult task to manage the people queue in service-based offices. Queue Management System helps in assembling of the customers based on “first come first serve” principle. We have standard solution to address various market segments; additionally, we develop customized solution as per customer requirements.
Benefits Of Queue Management System Solution:
- Reduces customer wait and service time.
- Increases Customer Satisfaction by 30%.
- Zero irregular and haphazard queuing.
- Ensures seamless customer journey & experience.
- Increases performance statics and enhance control over the services.
Application Areas:
-Banks -Restaurants -Airport & Airlines
-Hospitals -Telecom -Stock Exchange
-Insurance -Post Office - Government offices
Advantage with Shangxu:
Leading Queue Management System Solution Provider for over years
Huge satisfied customer base.
24/7 timely and remotely technical support .
Technical Specification for Ticket Dispenser:
•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language such as Arabic,French,English,Bengali,Russia,Thai and etc language can be supported
| Cabinet |
All in one cold steel cabinet |
| LCD Display |
17” LCD Display with resolution of 1280*1024 |
| Touch Screen |
17” IR Touch Screen |
| Thermal Printer |
80mm Epson Thermal Printer with auto cutter |
| PC Configuration |
CPU: Intel 2.41Ghz
2G DDR3
500G HDD
6 USB port
Windows 7 Operation System installed
|
| Speaker |
Inbuilt amplifier and 2 speakers |
| Power Supply |
110V-240V |
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Queue Management System
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1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function
2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable
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Related Accessories for Complete Queue Management System:
1.Touch Screen Ticket Dispenser for putting in the lobby for customer take a ticket with token number via touch the
corressponding service button they want
2.Calling Pad (hardware or software option) for putting in the counter table for staff calling ticket number
3.LED Counter display put above counter for display current calling number
4.LED/LCD Main display put in the waiting room for display central queue number from all counters to indicate customer in case they miss their turn
5.Customer feedback terminal for put on the counter table to customer make a comment on the staff service level to improve staff service efficiency and improve service quality
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