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Multi Window Calling IR Touch Virtual Queue Management System

Multi Window Calling IR Touch Virtual Queue Management System

  • Multi Window Calling IR Touch Virtual Queue Management System
  • Multi Window Calling IR Touch Virtual Queue Management System
  • Multi Window Calling IR Touch Virtual Queue Management System
  • Multi Window Calling IR Touch Virtual Queue Management System
Multi Window Calling IR Touch Virtual Queue Management System
Product Details:
Place of Origin: Guangzhou
Brand Name: ShangXu
Certification: CE certificate
Model Number: SX-QTK17 Series QMS
Payment & Shipping Terms:
Minimum Order Quantity: 1 set
Packaging Details: Standard Export Packing Cartons with Foam and other protection material
Delivery Time: 7 work days
Payment Terms: T/T, Western Union
Supply Ability: 500 set per month
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Detailed Product Description
Name: Queue Management System Language: English/Arabic/French/Russian.etc Multiple Language Supported
Function: Queue Management,Smart Queuing Tickets Printer Material: Cold Rolled Steel
Warranty: 1 Free Year Printer: Epson 80mm Thermal Printer
Usage: QUEUE MANAGEMENT Touch Screen: IR Touch Panel
Os: Windows XP / Windows 7 Power Supply: 110-240V 50HZ/60HZ
Type: Wired / Wireless
High Light:

Touch Virtual Queue Management System

,

IR Virtual Queue Management System

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Multi Window Virtual Queue Management System

 

Bank wireless queue management system for Multi window calling

 

Introduction Of Queue Management System


In every organization when there is a high volume of customers, it is inevitable that customers have to queue to be served. Shangxu Q System not only assist our clients to manage their queue, we also assist our clients to improve their service quality by shortening the customer’s waiting time with our formulated Queue Reports to keep track of every stage of the queuing process.

 

Shangxu Q system also aims to keep those in the queue entertained by introducing our digital signage which combines TV/Video/e-posters to be displayed next to Q-information.

 

FEATURES Of Queue Management System 

  • WIRED & WIRELESS Technology with mix and match capability
  • Multi-Lingual (English, French, German, Arabic, Tagalog and more…)
  • Advance & Intelligent Calling controls (such as Priority Call / Transfer / Recall/Callback etc.)
  • Floor Mount, Wall Mount & Desktop Token Dispensers (with matching interior – as required)

PURCHASE GUIDANCE :

Generally 1 Set Queue Management System Contain

Ticket Dispenser+(Calling Pad+LED Counter Display)* Number Of Counters + LED/LCD Main Display (Detailed quantity depend on your detailed requirement )

The Complete Queue System consist of the following:

1. Ticket Dispenser : IR Touch Screen LCD Monitor+ Industrial PC + 80mm Thermal Printer (All integrated into one unit)

2. counter calling pad terminal or counter computer which install the software call pad

3. Led/LCD Main Display(S) Screen In common waiting area.

4. Led/LCD Counter Displays Above Counter (Optional)

5. All units are interconnected by means of RS485 or wireless ways

Detailed Component List Of Queue Management System:

1.Touch Screen Ticket Dispenser 2.Counter LED/LCD Display Unit

3.Counter Call Pad Terminal 4.LED/LCD Waiting Area Main Display(Optional)

5.Customer Feedback Terminal(Optional)

Technical Specification for Queue System Ticket Machine 

•17 inch IR Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text • Includes Real Time Reporting Feature • Built in Industrial PC • Can Link to RS485 wired or wireless • Multiple Language •

Cabinet All in one cold steel cabinet
LCD Display 17” LCD Display with resolution of 1280*1024
Touch Screen 17” IR Touch Screen
Thermal Printer 80mm Epson Thermal Printer with auto cutter
PC Configuration

CPU: Intel 2.41Ghz

2G DDR3,500G HDD,6 USB port

Windows 7 /Windows 10 Operation System

Speaker Inbuilt amplifier and 2 speakers
Power Supply 110V-240V

 

 

Queue Management System

1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function

 

2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable

 

Queue Reporting System 

QueueReporting Real time report and statistics software
Location seat
OS Windows
Real time tracking

 

  • real-time monitoring of each counters
  • Number of functional counters by agency
  • Number of people waiting by agency
  • Agencies with long waiting times

 

Statistics by client

 

  • The min time and max of the waiting time of a client
  • Average customer processing time
  • Number of clients served
Window statistics (agent)

 

  • Connection time
  • Processing times
  • Waiting, latency and non-working times
Statistics by service

 

  • The customer's waiting time in the service
  • Average waiting time per service
  • The maximum waiting time per service
Agency statistics

Comparison of

  • Number of clients served
  • Number of counters and agents
  • Average waiting time
  • Average processing time
  • Average working time
Exportation Excel

 

Multi Window Calling IR Touch Virtual Queue Management System 0

Multi Window Calling IR Touch Virtual Queue Management System 1

Multi Window Calling IR Touch Virtual Queue Management System 2

Multi Window Calling IR Touch Virtual Queue Management System 3

 

Contact Details
Guangzhou ShangXu Technology Co.,Ltd

Contact Person: Cherish

Tel: +8613826017042

Send your inquiry directly to us
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