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17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System

17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System

  • 17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System
17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System
Product Details:
Place of Origin: Guangzhou
Brand Name: ShangXu
Certification: CE certificate
Model Number: SX-QMS009
Payment & Shipping Terms:
Minimum Order Quantity: 1 set
Packaging Details: Standard Export Packing Cartons with Foam and other protection material
Delivery Time: 7 work days
Payment Terms: T/T, Western Union
Supply Ability: 500 set per month
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Detailed Product Description
Name: Queue Management System Language: English/Arabic/French/Russian.etc Multiple Language Supported
Function: Queue Management,Smart Queuing Tickets Printer Material: Cold Rolled Steel
Warranty: 1 Free Year Printer: Epson 80mm Thermal Printer
Usage: QUEUE MANAGEMENT Touch Screen: IR Touch Panel
Os: Windows XP / Windows 7 Power Supply: 110-240V 50HZ/60HZ
Type: Wired / Wireless
High Light:

60HZ Customer Queuing System

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17 inch Customer Queuing System

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17 inch 60HZ Customer Queuing System

 

17 inch Touch Screen Multiple Language Token Management Customer Flow Queuing System

 

QUEUE MANAGEMENT SYSTEM

 

Our QMS system is an integrated token management application designed to organize and manage the customer flow in the service area, developed for organizations committed to obtain the best results in terms of efficiency, customer experience and service quality.

 

"Manage expectations, reduce customer wait times and improve employee efficiency"


Managing a waiting customer is a vital element for businesses, especially for businesses like retail, banking, healthcare, quick serving restaurants etc, where waiting time is high. Excessive queuing and waiting are among the leading causes of dissatisfaction in banks, retail stores, hospitals and government institutions. The aim is to ORGANIZE, ENGAGE & MEASURE waiting and disconnected service areas and enhance customer experience. 

 

Main Benefits


For Organization and Employees

Optimize staff performance and productivity
Optimize resource allocation and respond to staff workloads
Enables staff to check on customer status in real time
Enables staff to manage customer queues


For Customers


Reduces customer wait time and service delivery time
Increases customer satisfaction with a better service quality
Ensures seamless customer journey and experience
Increases loyalty by providing customized personal service


17 Inch Infrared Touch Screen 50HZ 60HZ Customer Queuing System 0

 

Technical Specification for Touch Screen Ticket Token Machine 

 

•17 inch Touch Screen LCD display • Select Service Required. • Ticket is printed with selected service name, ticket number,number of waiting person, date & time,welcome message and advertising text  • Includes Real Time Reporting Features. • Built in Industrial PC • Can Link to RS485 wired or wireless •Multiple Language • Customizable 

 

Cabinet  All in one cold steel cabinet
LCD Display  17” LCD Display with resolution of 1280*1024
Touch Screen  17” IR Touch Screen
Thermal Printer  80mm Epson Thermal Printer with auto cutter
PC Configuration

 CPU: Intel 2.41Ghz

 2G DDR3

 500G HDD

 6 USB port

 Windows 7 /Windows 10 OS

Speaker  Inbuilt amplifier and 2 speakers
Power Supply  110V-240V

 

 

Queue Management System

 1.Queue Management System software: control and manage the queues, can realize the function of Multiple language calling and Multiple language translation, and can realize the report statistic function

 

 2.Interface and language and ticket format can be customized, and you can add logo or some other information on the ticket, like time, waiting people, the information can be editable

 

Accessories Requirement for Complete QMS

 

Touch Screen Ticket Dispenser 

LED/LCD Counter Display 

Hardware Call Pad or Software Call Pad 

LED Main Display 

Multimedia and Queue Number Player Box

TV Display (Can prepare or purchase localy by customer)

Customer Feedback Terminal (Optional)

 

Key Features

  • Reception supports both self-service terminal and human receptionist
  • Ticket format: Token number, service name,company logo,token ticket time,number of waiting person and etc text message 
  • Queue control functions includes call next customer, call a specific customer, transfer and priority in the queue
  • Allows to customize your settings 
  • Customer directions: Makes use of screens, LED signs, audio (automated voice)
  • Screen display format: Shows waiting customers token number along with complete digital signage functionality
  • Designed to operate in non-stop environment
  • Low operating cost
  • Easy availability of components on regular basis
  • Easy serviceability and maintenance

 

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Contact Details
Guangzhou ShangXu Technology Co.,Ltd

Contact Person: Cherish

Tel: +8613826017042

Send your inquiry directly to us
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