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Touch Service Center Queue Ticketing System

Touch Service Center Queue Ticketing System

  • Touch Service Center Queue Ticketing System
  • Touch Service Center Queue Ticketing System
  • Touch Service Center Queue Ticketing System
  • Touch Service Center Queue Ticketing System
  • Touch Service Center Queue Ticketing System
Touch Service Center Queue Ticketing System
Product Details:
Place of Origin: Guangzhou
Brand Name: ShangXu
Certification: CE certificate
Model Number: SX-QMS132
Payment & Shipping Terms:
Minimum Order Quantity: 1 set
Packaging Details: Standard Export Packing Cartons with Foam and other protection material
Delivery Time: 7 work days
Payment Terms: T/T, Western Union
Supply Ability: 500 set per month
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Detailed Product Description
Name: Queue Management System Language: English/Arabic/French/Russian.etc Multiple Language Supported
Function: Queue Management,Smart Queuing Tickets Printer Material: Cold Rolled Steel
Warranty: 1 Free Year Printer: Epson 80mm Thermal Printer
Usage: QUEUE MANAGEMENT Touch Screen: IR Touch Panel
Os: Windows XP / Windows 7 Power Supply: 110-240V 50HZ/60HZ
Type: Wired / Wireless
High Light:

Touch Service Center Queue Ticketing System

,

Touch Center Queue Ticketing System

 

Electronic Customer Care Center Queue Management Queuing Ticketing System with Touch Screen Ticket Dispenser

 

Why Queue Management System


Shangxu Queue Management System offers different kinds of advantages of the entire user groups involved situated within and external to the organization making it useful, effective and an attractive tool for all. Our queuing systems are most efficient and durable customer flow management systems available in Banking/Hospital/Government/Embassy/Telecom Shops and etc service center.

 

What is Queue Management System ?


First of all a solution, with which the efficiency, the quality and sales productivity of a Customer Service can be increased. Secondly is an IT system with hardware and software components, which consists of the following elements:


→ Ticket dispenser terminal
→Counter display and staff terminal
→Central Waiting Room display
→SHANGXU Q-Version software

 

How does it work?


The customer who enters the Customer Service will select a service on the ticket dispenser terminal, then with the printed ticket will sit down in the customer waiting area. During the waiting, the customer can follow the calling of the ticket numbers on a central display, which in the same time,can play even commercials.


What benefits will bring to you?


→ Reduced waiting times                                  →Reduced administration times
→Increased number of daily transactions          →Increased staff efficiency
→Increased customer satisfaction                     →Reduced stress level and number of conlicts
→Increased sales and cross-sales                    →Increased staff motivation
→Increased customer loyalty                             →Increased revenue and cost effectiveness

 

Main Component For QMS

 

17” Ticket Dispenser Unit Model SX-QTK173

 

This is the main function unit in the Queue Management System, where customer comes in and gets a ticket according to the service category that they wish to serve.

Item

Description

 

17” Touch Ticket Dispenser-Wireless

 

Model: SX-QTK173

Gross weight: 50KG

 

 

 

  • Free Standing modern brushed cold steel cabinet,
  • LCD Display Panel: 17-inch Industrial SAMSUNG LCD display with resolution 1024*768 brightness
  • Touch Screen:17 inch dust explosion-proof IR touch screen ,with resolution of 4096x4096
  • Inbuilt EPSON 80 mm Thermal printer with auto cutter
  • Inbuilt PC

Configuration(Processor & hardware):

Intel Atom Dual Core 1.99Ghz processor

2G DDR3 Memory Card,4 USB Port;2*RS232 port ,500G Hard Disk

Inbuilt speaker and amplifier

OS:WINDOWS XP/7 supported

  • Ethernet Port:10/100 Ethernet port RJ45,Internet Access available
  • Multilingual available.Any language can support, English, French, Arabic,Romania,Greece,Thai,French,Italian,Russia,Malaysia and etc local language also can support
  • Ticket,Background,Color and etc can be customize
  • Sub-Menu interface also available
  • Power Supply: AC220V±10% 50HZ

 

 Terminal Call Pad Unit

Item Description

 

Terminal Call Pad

Model:SX-C21

Net Weight:0.26KG

*Put on cashier’s desk

*LCD display with 8 Digit,5 digit can display the queue number and 3 digit can display waiting people under service.

*5VDC power supply can be directly connected

*RECALL (RAPPEL) key: recall the recent queue number

*PAUSE key: service pause, pause will be displayed

*TRANSFER key: Transfer the queue number to another terminal or service And etc function

 

Function:

1.Sequential call

2. Priority Call

3. Missed Call

4. Serving Time Reminder

5. Transfer Queue

6 .Queue Reports

 

Software Call pad

 

Model:SXS01

 

*Software Call Pad,can install to the counter PC via LAN to work as an operator terminal.

* display the queue number and waiting people on line.

* RECALL (RAPPEL) key: recall the recent queue number

*PAUSE key: service pause, pause will be displayed

*TRANSFER key: Transfer the queue number to another terminal or service.

*Callback: Can call back the ticket number

 

Function:

1`.Sequential call 2. Priority Call

3. Missed Call 4. Serving Time Reminder

5. Transfer Queue 6. Store Queue

7.Queue Reports

 

 LED Counter Display Unit

The purpose of the counter display, being installed near the cashier or counter desk, is to show the last called ticket number. A LED dot matrix display will show the ticket numbers using any character, including numbers and letters. The display can show also various messages (e.g. CLOSED).

 

Item Description

 

LED Counter Display  

 

Model:SXD04

Dimension(L*W*D):

35*12*4.5(cm)

Net weight:1.2KG

F3.75 RED color Dot Matrix LED Display;8 Digits bright light tube ;4 digits display ticket number, 2 digits display for counter number (Ticket Number→Counter Number) ,220V AC connected

Can displays WELCOME or any other customized Text and message;

Can hang on the ceiling or put on the wall

 

 Waiting Room Main LED/LCD Display Unit

The purpose of the waiting room main LCD display, installed in a place with a good visibility,is to give information for the waiting customers. Compared to the classic LED displays its advantage is that beside ticketing information can show advertisings video, various media content and flowing advertising text on the bottom

Item Description

Main LED Display

Model:SXD50040401

Weight: 4KG

*F5.0 indoor Double color LED Main display,4 Rows Display and 8 digit in each row,Total 32 digit on the screen

Content can be customized by customer ′s needs

The new calling ticket number will flash at the top of the display

*Wireless one

*Can put on the Waiting Area for indicate customer the queue number

 

 

Multimedia Information

Player Box-Optional

Model:SXM06

*Video output: at least can support the image with the resolution of 1024 × 768 / 75 Hz ;

*Inbuilt Play Software,can split the screen to many zones,one side can play the advertising video,another side can play the queue information,at the bottom side can display the running text.

*Supported video formats: MPEG-1,MPEG-2

MP@HL,MPEG-4 ASP@L5,etc

*Image formats supported:JPG, BMP, static GIF

*If you buy this media player box,then just need to buy a normal TV display to connect with media player box then is OK

Normal LCD Display

 

-Can prepare by your self or can buy at your local place

 

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Contact Details
Guangzhou ShangXu Technology Co.,Ltd

Contact Person: Cherish

Tel: +8613826017042

Send your inquiry directly to us
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